Frequently Asked Questions

  • Where do you get information about my visitors?
  • Isn’t that creepy?
  • What metrics do you look for?
  • Can I get more reports?
  • Can i access the demographics information in my google analytics account?
  • Can I control what metrics I receive and how frequently I get them?
  • Where do you get information about my visitors?

    We buy it. From the same place that ad networks that target us based on our demographic information and surfing habits.

  • Isn’t that creepy?

    Not really. Nothing is known about us personally, just that we fall into huge buckets like “middle aged man who likes cars”. These data marketplaces still know less about us than the guys who send us junk mail. And they aren’t annoying like them.

  • What metrics do you look for?

    We look at every standard metric out there plus a few we invented.

  • Can I get more reports?

    If there is information you want but aren’t seeing send us an email (ideas@lucidel.com) and we will try and include it in a future version.

  • Can i access the demographics information in my google analytics account?

    Not at the moment. In order to be able to include as many dimension to our reports as possible we compress the data in a way that only our algorithms can understand. But we are working on it.

  • Can I control what metrics I receive and how frequently I get them?

    We are working on more personalization features. If you have any specific requests please send us an email (ideas@lucidel.com) and we will try and make it happen for you.